Returns

GuitarRepairParts.com offers a 30-day return policy. If you're not satisfied with your purchase for any reason, you may return it for a refund.

Returned items must be in “as-shipped condition”—unused, uninstalled, and unopened.

How to Request a Return

  1. Log in to your account to view your purchase history and request a return authorization.
  2. Once your return is approved, please ship the item back with tracking and have the package postmarked within 30 days of receipt.

Return shipping costs are the responsibility of the buyer.

You can also contact us at info@guitarrepairparts.com with any questions about a return.

Shipping Charges

Original shipping charges are non-refundable. For orders that received discounted or free shipping, the retail cost of the original shipping service will be deducted from the refund.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or you received the wrong item, please contact us as soon as possible so we can evaluate the issue and make it right.

Please note that we cannot be responsible for damage that occurs during or as a result of installation. For manufacturer warranty claims, please contact the manufacturer directly.

Delivery Address

Please make sure your shipping address is correct when placing your order. We are unable to assume responsibility for packages returned to us due to an insufficient or incorrect address, or for packages with tracking information showing that they were successfully delivered.

Non-Returnable Items

The following items are not eligible for return:

  • Special-order items
  • Closeout and other discounted items
  • Clothing
  • Gift cards

Exchanges

If you need a different item, the simplest approach is to return the original item and place a new order for the replacement once your return has been accepted.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds are issued to the original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@guitarrepairparts.com.

Return Address

Please ship returns to:

Guitarrepairparts.com 201 Smithtown Blvd. Nesconset, NY 11767